Smile Icon

annie.profile

Exploring pixels and code, one quality click at a time.

Icon of myself with my bear puppy, Coconut, on top of my head
annie.exe

annie.pronouns

she/her

annie.location

los angeles, california

annie.languages

[english, cantonese]

annie.cameras

[fujifilm x100v, olympus om-10 35mm, google pixel 8]

annie.bearPuppy

coconut

Education

B.S. in Computer Science

California State Polytechnic University, Pomona

Achievements

President's List

Dean's List

Experience

Quality Assurance Engineer

May 2022 - Present

Popmenu
Remote

Manual Testing

Develop and execute comprehensive test plans and test cases for manual functional, end-to-end, and regression testing of web applications, ensuring adherence to software requirements and acceptance criteria.

Collaborate with cross-functional teams, including software developers, product managers, and UX designers, throughout the SDLC to ensure high-quality delivery of software features, updates, and bug fixes.

Create and maintain documentation and resources for product information, testing tools, and methodologies, helping fellow QA engineers and new hires.

Automation

Automate regression testing of specific features in production and staging environments using DataDog Synthetic Tests.

Client Support Specialist

Sept 2021 - May 2022

Popmenu
Remote

Delivered a consultative approach to build trust and confidence in B2B relationships with restaurateurs, helping them achieve ROI and best practices on their restaurant website.

Collaborated with teammates and clients to resolve requests/issues in a timely manner, ensuring proper documentation, notification, escalation, tracking, and follow-up of all incidents.

Created and maintained up-to-date documentation and resources to ensure accuracy and relevance of internal and external knowledge bases, improving efficiency and reducing response time.

Tech Stack

Git IconGit
HTML5 IconHTML5
CSS3 IconCSS3
Markdown IconMarkdown
Java IconJava
Python IconPython
Firebase IconFirebase
VS Code IconVS Code
Computer IconPC Hardware
Windows IconWindows OS
Android IconAndroid OS
iOS IconiOS
Salesforce IconSalesforce CRM
Qase IconQase
Shortcut IconShortcut
DataDog IconDataDog Synthetic Tests

Contact

Here are all the places you can find me on the internet.